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I called Dr. Eng's (ENT Specialist)office to make an appointment for my grandmother. This receptionist who helped me had a very lousy attitude, very in polite and unprofessional. When I told her I need an appointment, she quickly interrupts me and asked: ...
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Anonymous
Elias

Find out who the office manager is. If there isn\'t one, write a letter to Dr. Eng himself. He/she should be aware that his employee is causing her/him to lose business.

Anonymous
Robin

I think maybe when she heard the word grandmother, she knew it was a medicare patient. Physicians often do not want medicare patients or will only take one a month. I was ins...

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